Return and Refund Policy

Thank you for choosing ArganMidas! We are committed to providing high-quality products and customer service. If you are not completely satisfied with your purchase, we want to ensure your shopping experience is worry-free. Below is our Return and Refund Policy:

1. Return Period

We offer a 30-day return guarantee. You have 30 days from the date you receive your product to request a return. Returns requested after this period will not be processed.

2. Return Conditions

• The product must be unused, unopened, and in its original packaging. We cannot accept products that have been used or damaged.
• A valid proof of purchase (such as order number, invoice, or receipt) must be provided when returning the product.

3. Return Process

• Please contact our customer service team within the return period via the “Contact Us” page on our website, or email us at arganmidasofficial@gmail.com.
• We will provide you with the return address and detailed instructions.
• Please ensure that you include your order number, name, and contact information in the return package.

4. Refund Processing

• Once we receive the returned product and verify that it meets the return conditions, your refund will be processed within 7 business days.
• Refunds will be issued via the original payment method. The time it takes for the refund to appear may vary depending on the payment platform.

5. Return Shipping Costs

• The customer is responsible for the return shipping cost, unless the product is defective or an error was made during fulfillment.
• If the product is damaged or lost during return shipping, we recommend using a trackable shipping service or purchasing shipping insurance.

6. Special Products

Some products (such as opened skincare or personal care items) may not be eligible for return. Please refer to the product page for specific details.

7. Exchanges

We currently do not offer direct exchanges. If you receive a defective or incorrect product, please contact our customer service team for a return. We will send you a replacement after processing your return.

8. Money-Back Guarantee

If you are not satisfied with the received product and it meets the return conditions, you will receive a full refund, provided the product is in unused and undamaged condition.

9. Contact Information

For any questions or further assistance, please feel free to contact our customer service team:

• Email: arganmidasofficial@gmail.com
• Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (Eastern Standard Time)

Disclaimer:

We reserve the right to update this Return and Refund Policy at any time. Please check this page periodically for the latest information.

Last updated: February 11, 2025